Customer service & contact information

What can we do for you? For questions and requests, praise and complaints - we’re here for you.

Do you have questions about your flight?

You may be able to find the help you need in our FAQs. We have summarized the most important questions and answers for you. An overview can be found in our FAQs.

Do you have feedback or a complaint?

Please complete the contact form on Eurowings.com. So that we can process the matter quickly, it is imperative that you select "Eurowings Discover" as the subject from the drop-down menu.

Would you like to call us?

If you have questions or requests, you can speak to our colleagues on the telephone:

Germany:
+49 (0) 30 915 88 620
(08:00 - 22:00 hours CET)

USA:
+1 833 272 14 46
(08:00 - 22:00 hours EST)

Do you have questions about Eurowings?

If you have booked a flight with Eurowings (booking code EW), then please contact our partner Eurowings.

Frequently asked questions

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We use tracking technologies such as cookies to make the service on the EW Discover GmbH website as user-friendly as possible. The cookies on our website are also used to collect usage statistics/analytics. You can refuse or withdraw consent at any time using the link provided at the bottom of each page. For more information please read ourprivacy policy.